Particularly good breakfast with a lot of choices. Room was comfortable quiet and staff amiable. Favourable location in residential area, close to picturesque suburb, large shopping centers and a very practical main avenue at Vitacura.

The location in a pretty quiet area was favorable and magnificent. There were a mall and a supermarket nearby. - the breakfast was reasonably good with a real espresso machine and a variety of food.

The breakfast was good, the hotel was perfectly fine and fairly clean. The room was clean and cozy, provided with 2 single beds and a separate shower and the bathroom. The staff was lovely and made it an awesome experience. The location was great, not too far away from an art museum.

Great location, modern and clean rooms, comfortable bed and pillows, helpful and friendly staff, good breakfast and dining options nearby.

Nothing not to like.

This hotel situated on a practical main avenue at Vitacura offers great value for money. The attention to detail is evident in their well-appointed rooms, complete with comfortable twin beds. The friendly staff goes above and beyond to provide excellent service. The basic amenities, including the breakfast with a real express machine, are included in the rate, making it even more convenient.

No significant negatives found, everything was satisfactory.

I had a wonderful stay at this luxurious hotel. The location on a main avenue at Vitacura was very practical, making it easy to explore the surrounding area. The room was spacious and comfortable, with a big, comfortable bed that provided a great night's sleep. The staff were friendly and helpful, always going above and beyond to ensure my needs were met. The restaurant service was excellent, and I enjoyed a delicious breakfast with lots of choices. The hotel also had a spa where I had a fantastic massage, adding to the overall relaxation and comfort of my stay.

I highly recommend this hotel to everyone. From the convenient parking to the helpful staff and comfortable rooms, this place exceeded my expectations in every way.

Novotel is a great hotel. What I liked the most is the contemporany design of the hotel rooms. Relly nice, a little bit bizarre, but still nice.

The bed. I hated the bed. Pillows were another issue. There werent enough pillows and they werent really big enough for my comfort. I

the food was very good as well as the assistance of the people

the fact that hotel connected taxi drivers tend to be double of the price than normal taxi drivers. is not normal. should be the opposite as additional service

We had a great time at Novotel. The location in Vitacura was perfect, close to shopping centers and restaurants. The staff was efficient and friendly, making us feel welcome from the moment we arrived. The hotel had clean and comfortable rooms, and the on-site restaurant served delicious food. Parking was also easy, which was a plus. Despite the underpowered and noisy air conditioning, we still enjoyed our stay. I would highly recommend Novotel for a pleasant and convenient stay in Santiago.

The staff - friendly, relaxed attitude, efficient, good local knowledge and any request was met with fast action. Great location - close to offices of Wines of Chile, shopping, great restaurants and night life - in other words an excellent location for both business and leisure

The rush hour traffic but that's not the fault of the hotel but need to warn guests of the peak traffic hours and allow enough time to get to appointments.

The room was generally clean with an exceptionally comfortable bed and with 2 single beds.

I had new-fashioned and fabulous room with a separate shower and the bathroom, as example. The breakfast was exceptionally good with a real express machine; and the staff was exceptional.

This hotel is situated on a very practical main avenue in the Vitacura area, making it convenient for exploring the nearby attractions and restaurants. The rooms are clean and comfortable, with attention to detail like a safe for valuables and free wifi. The breakfast buffet offers a wide range of delicious options, including a real express machine for coffee, which is a nice bonus.

No aspects need improvement, everything was great.

I had a lovely stay at this hotel! The staff was incredibly helpful and friendly, and the rooms were clean and comfortable. The bed was big and cozy, offering a great night's sleep. The location was also fantastic, situated on a practical main avenue with easy access to restaurants and boutiques. Plus, the breakfast included a real express machine, making it even more enjoyable.

No improvements needed, everything was just perfect!

This hotel does offer two nice things: complementary breakfast and friendly staff. the location is also pretty great, with lots of choices of food and stores nearby. Another advantage is that it’s easy to get around with public transportation.

The walls are too thin, so I could hear everything happening in the hallway and next to my room - including construction work that started very early in the morning. the noise from the outside traffic made it hard to relax.